Dear Customers,

As a small business owner, we have had many a sleepless night worrying about how we can safely operate when we reopen and the impact Coronavirus will have on our business. It is not going to disappear over night, so we will do everything we possibly can to protect ourselves, our families and our clients once we reopen.

Coronavirus wasn’t in anyone’s business plans or in anyone’s budgets for 2020 and unfortunately there are increased costs associated with this, but we have attempted to keep these to a minimum.

Some of these changes may seem a little over the top for many of you, but we believe these steps are totally necessary for the foreseeable future and we must follow strict guidelines set out by DEFRA, PIF, BIGA and the CFSG as there is a strong possibility that Coronavirus can stay on a pets coat and in their saliva for days from an infected household, so every precaution needs to be taken during the initial intake and handling of pets prior to bathing.

It will not be possible to do any form of pre-grooming before bathing, i.e brushing the coat, dematting or pre clipping, so please try your very best to get the knots out before your appointment as it may not be possible to get the knots out after the bath, which could result in having to cut your dog shorter than normal or shaved off.

We have managed to source the necessary disinfectans and PPE which we feel as a must in order to groom your dog safely – facial visors, nanosilver masks, gloves and long sleeves disposable aprons.

Studio will have new furniture arrangement assuring proper social distancing:
- safe drop off and collection zone,
- counter for customers with medical grade handsanitiser in automated dispenser, UVC steriliser for cash payments and contactless card reader.
- special separation for Emmi pet treatments which will be available from 15th of June.
- all existing partitions will be raised up 
- grooming part will be also reorganised to enable effective general disinfection.
- we are also hoping to install remotely controlled door lock to protect full safety during handover protocol.

As you can see we are doing our best to minimise the risk of cross contamination but please remember it is not possible to eliminate it as long as virus is still present in communities.
Unfortunately it takes a lot of time to source out necessary changes and I do not have yet opening date.
I hope to get it till end of this week and then we will be able to start with provisional bookings as we are still obliged to wait for phase 2.

Stay safe guys and hope to see you soon!
Hugs and kisses for all my furry babies :)

Agnes

Mon, 25th May
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Dear Customers :)

From Wednesday 27th of May I will start to contact all of you to check who's pooches will need grooming in the first place and will offer provisional bookings from beginning of June when hopefully phase 2 will be implemented.

You don't need to contact me - simply please wait for my call.

Thanks for stopping by. Have a look around and get to know us!
We do everything with pet in mind so hopefully you will like our services!

© Copyright Agnes Pet Grooming Studio 2018